- Contract Term: July 27, 2011 - July 26, 2016
- Comprehensive program with the world's leading provider of elevator and escalator sales and service
- Otis Mechanics are leaders in experience, education & training
- The only company to truly offer preventative maintenance (OMMS) around elevator usage rather than calendar based events
- State-of-the-art Remote Elevator Monitoring system (REM)
- Otis eService web-based tool for immediate access to monitor performance 24/7
- Internationally recognized for "green" initiative with Gen2 elevator
- Otis' wholly-owned subsidiaries (i.e. AMTECH Elevator Services, Delta Beckwith Elevator Company, United Elevator Company) are also included in the award as providers of full scope maintenance service under the contract.